Dimitra Polyzou has extensive experience in customer experience management and project oversight, currently serving as a Customer Experience Supervisor at Info Quest Technologies since May 2008. Key responsibilities include developing innovative CX strategies, managing digital operations, and training team members to enhance customer satisfaction and retention. Previous roles at Info Quest include Customer Experience (UX) Executive and CRM Executive, with a focus on eCommerce project management and platform redesigns. Prior to this, Dimitra worked as a Sales Support Analyst at TNT, where collaboration with the Sales Team and market analysis were pivotal in identifying new sales opportunities. Dimitra holds degrees from Athens University of Economics and Business and Ethnikon kai Kapodistriakon Panepistimion Athinon.
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