Jamie has a background supporting complex needs of businesses, having previously worked to support commercial customers in the electricity supplier industry. Often having overseen escalated cases, he is experienced in explaining complex subjects in straightforward terms. In Inform Direct, he helps them all work at how they can best communicate clear solutions to both experienced professionals and those for whom company secretarial responsibilities are something new.
Passionate about providing excellent customer service, Jamie is always looking to go the extra mile. As well as working hard to resolve individual queries, he also brings an eagerness to explore how they can tailor their business processes to better support their customers.
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