Naveen Chandra D

Naveen Chandra D has over 13 years of experience at Informatica, currently serving as Associate Director of Customer Reliability Engineering. Responsibilities include managing a diverse team, overseeing customer support processes for Informatica Cloud Hosting services, and maintaining high-quality service levels in accordance with SLAs. Previous roles at Informatica encompass Senior Manager positions in Customer Reliability and Technical Support, where Naveen focused on process enhancements, customer satisfaction, and team development. Prior experience includes consultancy roles at Siperian, Smart ERP Solutions, and 3i Infotech, alongside early career training at Arral Technologies. Naveen holds a B.Tech in Information Technology from Jawaharlal Nehru Technological University.