Sudhanshu Shekhar

Sudhanshu Shekhar is an experienced professional in the IT and software industry, currently serving as a Senior Escalation Manager at Informatica since July 2022. Prior to this role, Sudhanshu worked as a Regional Escalation Manager for APAC at VMware from January 2019 to July 2022, where responsibilities included managing customer escalations and ensuring satisfaction by coordinating resources for issue resolution across various teams. Sudhanshu's background includes serving as a Technical Lead at Accenture, focusing on Citrix and VMware virtualization technologies, as well as an IT Analyst and System Engineer at Tata Consultancy Services with expertise in various IT tools and server configurations. Education includes a General Management Programme from the Indian School of Business, an Executive Leadership Programme from the Indian Institute of Management Bangalore, and a Bachelor of Engineering in Electronics & Communication from K. L. E. Society's College of Engineering and Technology.