Jaffar Siddique

Jaffar Siddique has a diverse work experience spanning multiple industries and roles.

From 2022 to the present, Jaffar has been working as a Manager of Operations at IPS USA. Prior to that, from 2021 to 2022, they served as an Assistant Manager at the same company.

Before joining IPS USA, Jaffar worked as a Senior Health Information Technology Consultant for Center of Medicare and Medicaid Services from 2018 to 2021. In this role, they were responsible for making outbound sales to doctors and hospitals, managing a team of 20 assistant consultants, providing consultancy to over 300 healthcare professionals, and achieving new sales targets.

Prior to that, Jaffar worked at Mindbridge Private Limited from 2009 to 2018. Jaffar started as a Telesales Representative, selling products for clients in the U.S and U.K. Jaffar then progressed to roles such as Shift Supervisor, Operations Supervisor, and finally Senior Trainer for Uber Customer Support, where they managed a team of 30 trainers.

Earlier in their career, Jaffar worked at TRG - The Resource Group from 2007 to 2009 as a Response Analyst for iSky, a department dealing with after-sales surveys from car dealerships. Jaffar successfully ensured 100% quality, met daily targets, and maintained quick response times.

From 2005 to 2007, Jaffar worked at One Global Contact Center as a Telesales Representative, selling products for U.S. and U.K. clients.

Overall, Jaffar Siddique has demonstrated strong sales, managerial, and customer support skills throughout their career.

Jaffar Siddique began their education journey in 1999 at The City School, where they pursued O' Levels with a focus on economics, accounts, and computer studies. Jaffar successfully completed this program in 2002. Following that, Jaffar attended the American School of International Academics from 2002 to 2003, where they obtained their high school diploma with a specialization in accounting and business management. Finally, from 2003 to 2007, Jaffar continued their education at A.P.I.I.T, majoring in business studies and earning an undergraduate degree.