Inês Loureiro

Inês Loureiro has a diverse range of work experience across different roles and industries. Inês is currently working at Infraspeak as a Customer Care Team Lead, where they have been employed since February 2023. Prior to this role, they held the position of Senior Customer Care Agent from January 2022 to February 2023, and Customer Care Agent from March 2021 to January 2022, both at Infraspeak as well.

Before their time at Infraspeak, Inês worked at Gamblify as a Website Content Translator from November 2020 to December 2021. Inês also gained experience at A Data Pro as a Due Diligence Analyst from January 2017 to July 2021.

Inês has also worked at ClaimCompass.eu, where they were a Claims Manager from August 2019 to October 2020, and a Junior Claims Processing Specialist from September 2018 to August 2019.

Additionally, they have freelanced as a Translator, Transcriptionist, and Proofreader in Portuguese, English, and Spanish from 2012 to 2020.

Inês has previous experience at Teleperformance Portugal as an Interpreter and Translator from February 2018 to August 2018, and at TELUS International Europe as a Customer Support Representative from November 2015 to January 2017.

Inês Loureiro pursued their education at Universidade do Porto from 2012 to 2015, where they studied Languages and International Relations. Prior to that, they attended Instituto Nun'Alvres from 1996 to 2012, where they focused on Sciences and Technologies.