Marven Massey

Marven Massey has extensive experience in IT service management and customer support, spanning various roles in different companies over the years. With a background in Systems Programmer Analyst from Sheridan College, Marven has managed global customer support teams, developed IT support strategies, implemented service desk solutions, and provided leadership and mentoring to service desk personnel. Marven's expertise in incident management, change management, and service desk operations has contributed to the success of the organizations Marven has worked for.