Claudia Lane

Senior Manager, Transformation & Change at ING Bank Australia

Claudia Lane has a diverse background in marketing and customer experience roles. Claudia has worked at Kessler Financial Services as the Marketing & Relationship Director, at Experian QAS as a Marketing Executive in various positions, and at ING Australia as the Senior Manager in Customer Experience, Change & Support, as well as other titles such as Head of Sales & Service, CX CoE Lead, and Customer Advocate. Additionally, Claudia has experience at Telstra as a Senior Channel & Marketing Communications Manager and Customer Propositions Manager.

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