Silas Fletcher

Silas Fletcher is a skilled customer service professional with extensive experience across various industries. Currently serving as a Customer Service Representative at Inkbox since May 2021, Silas excels in a high-volume email environment, personalizing client communications to address inquiries and assist with purchases. Prior to this role, Silas worked as an Associate Insurance Advisor at The Cooperators, where responsibilities included quoting and binding home and auto policies. Additional experience includes serving as an Office Administrative Assistant at The Cooperators, where Silas successfully scheduled for a team of advisors and achieved recognition for outstanding performance in booking and completing reviews. Silas also has experience as an Emergency Services Operator at a.p.i. Alarm Inc., coordinating emergency services in a fast-paced call center, and as an Account Manager Team Lead at Addella, where notable sales achievements were recognized. Silas holds a Bachelor of Arts in Psychology from York University, completed in April 2023.