Gurutze Aguirre Ureta

Gurutze Aguirre Ureta serves as the Operations & Technology Director and Head of Service Delivery & Customer Value at INNOCV Solutions since January 2023, while also functioning as a management advisor for digital transformation and expansion at Soria Almonds since February 2019. Prior experience includes roles such as Senior Customer Success Manager for Enterprise Business Applications at Microsoft, Head of Customer Intelligence Solutions and Innovation Lab Lead at SAS, and Head of Operations and Customer Experience at Yaap Digital Services. Gurutze's career at Vodafone spanned a decade, featuring positions such as Operational Excellence Manager and Global Product Roadmap Responsible. Gurutze has also worked at T-Mobile and Orange in various operational and service optimization roles. Academic qualifications include a degree in Telecommunications Engineering from Universidad Pública de Navarra and a certification as a Change Management Practitioner from ProsCI, Inc.