John Gamboa

John Gamboa has a diverse range of work experience in the field of IT. John most recently worked as a Systems Engineer at Innovative Computing Systems, Inc. starting in November 2020. Prior to that, from 2012 to 2020, they held the same position at Northwest Technologies, LLC, where they were involved in system engineering, design, planning, implementation, and support.

Before that, John worked at Bay Computing Group in various roles. From 2011 to 2011, they served as a Helpdesk Technician (Part Time), handling support calls and assisting junior technicians. In 2010, they were the Director of Support, responsible for managing the escalation of tickets. From 2008 to 2009, they worked as a Helpdesk Tech/Supervisor and assisted junior technicians in resolving server, router, workstation, and networking issues. Prior to that, from 2008 to 2008, they held the position of Account Manager/Network Technician, where they provided support, monitored service requests, and acted as a liaison between clients and the company.

John also has experience as an IT Consultant and Loan Officer from 2001 to 2008, providing IT support for desktops, laptops, homes, and small businesses. John briefly worked as a Systems Engineer at Advisor Software, responsible for Microsoft Exchange and IT support for office personnel. In 1999, they were a Systems Engineer at Wine.com, managing PC installations and maintenance for sales and customer service call centers and a wine warehouse. Lastly, in 1998, they worked as a System Administrator at American Home Shield, managing Windows servers, Exchange Server, and phone systems in call centers.

John Gamboa's education history includes the following:

- From 2007 to 2008, they attended Heald College and obtained a Certificate of Completion in System, Networking, and LAN/WAN Management/Manager.

- From 1991 to 1993, they attended San Francisco State University and studied Business Administration and Management, although they did not obtain a degree.

In addition to their formal education, John Gamboa has obtained several certifications, including:

- In March 2021, they obtained a certification from Microsoft.

- In October 2022, they obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS).

- In March 2023, they obtained the iManage Work Helpdesk Analyst certification from iManage.

However, there is no information provided regarding the institution or specific years of obtaining certifications for A+, Apple OSX, Microsoft Certified System Engineer (MCSE), and Microsoft Certified Technology Specialist (MCTS).