Diego Figueroa

Diego Figueroa has a diverse work experience in various roles and companies. Diego started their career at Universidad del Valle de Guatemala as an Asesor Científico en Sección de Extensión y Emprendimiento Académico from August 2016 to August 2017.

Diego then joined DHL Express España as a Sales - Intern from February 2018 to July 2018, where they focused on after-sales service, customer service, conflict resolution, quote generation, and client prospecting.

In 2019, Diego joined Herolens (Part of Innovid) as a Customer Success Manager from April 2019 to September 2019, and then continued their career at Innovid. At Innovid, they served as a Technical Project Manager, focusing on account management for Europe and Latin America, strategic consultation for DCO campaigns, and customer service for high-profile clients. Diego also took on the responsibility of being a point of contact for both internal and external stakeholders.

Diego's role evolved at Innovid, and they were promoted to Senior Technical Project Manager from July 2021 to April 2022. In this role, they took on additional responsibilities such as account management for Europe, the United States, and Latin America, and acted as a consultant for Omni-Channel DCO campaigns.

In their most recent position at Innovid, Diego became a Technical Project Manager and Team Lead from March 2022, supervising a team while continuing to manage accounts and projects.

Overall, Diego Figueroa has demonstrated expertise in technical project management, account management, customer service, and strategic consultation in the advertising and marketing industry.

Diego Figueroa's education history includes a Master's degree in Innovation and Entrepreneurship from Universitat de Barcelona, which they obtained from 2017 to 2018. Diego also holds a Bachelor of Science degree in Chemical Engineering from Universidad del Valle de Guatemala, which they earned from 2011 to 2014. In addition, Diego briefly studied Chemical Engineering at the University of Saskatchewan in 2014.

Furthermore, Diego has obtained several certifications. Diego completed a course in "Requerimientos, planeación, ejecución y medición de estrategias para redes sociales" at Tecnológico de Monterrey in April 2019. Diego has also been certified by Google in the areas of Google Ads Display and Google Ads Search in January 2019. Additionally, they obtained a certification in Shopping Ads from Google in May 2018. Diego holds a Green Coffee Foundation certification from the Specialty Coffee Association, earned in February 2018. Lastly, they completed the "Estrategia de marketing Specialization" course at IE Business School in October 2017.