Julie J. Young

Julie J. Young has a comprehensive work history, starting as a Supervisor at Convergys where they oversaw quality assurance teams and received numerous awards for problem resolution and documentation. Julie J. then became an Analyst and was selected as an internal consultant, implementing improvements to SLAs and KPIs, which resulted in a 70% decrease in expenses.

After that, Young worked as a Senior Business Analyst at Gogo, where they provided business analysis and project management for an international expansion project, saving the company $100k in uncollected sales taxes and slashing translation costs by 30%.

Following their time at Gogo, Young worked as a Senior Business Analyst as a Consultant, leading projects for private clients and delivering timely results while maintaining stakeholder confidence.

Julie J. then joined Gallagher as a Business Analyst / Project Manager, where they conducted business, financial, and technical analyses and played a crucial role in post-merger integration.

Currently, Young is a Principal Product Owner at Inovalon, collaborating with customers and cross-functional teams to deliver exceptional product value in healthcare Revenue Cycle Management. Julie J. defines complex business objectives, leads pre-sales initiatives, and ranks high-value product backlogs.

Julie J. Young holds a Bachelor of Science degree in Business Administration from Northern Illinois University. Julie J. has further certifications including HFMA's Certified Revenue Cycle Representative (CRCR) from the Healthcare Financial Management Association (HFMA), as well as certifications in Scrum Master CSM, Scrum Product Owner (CSPO), and Project Management Professional (PMP) from respective institutions.