Vivienne Barlow

Vivienne Barlow is an experienced Operations Manager at INSIGHT AUSTRALIA TRAVEL since January 2020, following a notable career spanning over 15 years at Terra Nova Coach Tours. During tenure at Terra Nova, Barlow held multiple positions including Groups Manager, where accountability included overseeing the scheduled group tour operations for over 50% of the business and advising agents for program commercialization in international markets. As Team Leader - Groups, Barlow managed and mentored a team of consultants to meet KPIs while establishing key relationships with suppliers for competitive rates. Starting as a Groups Consultant, responsibilities included preparing quotes, designing tailored itineraries, and ensuring comprehensive account management throughout the booking process. Vivienne Barlow holds a Bachelor's degree in Tourism and Travel Services Management from the University of Technology Sydney, earned between 1997 and 2000.