Aure Capliez

Aure Capliez serves as a Pillar Leader at insightsoftware since September 2021, overseeing a team of Customer Success Managers and Customer Success Associates to ensure client retention across multiple software suites. Previously, Aure held roles as a Senior Customer Success Manager and Customer Success Manager at insightsoftware, emphasizing client relationships, product adoption, and contract negotiations. Prior experience includes a Customer Success Manager role at EasyVista, where client objective alignment and proactive support were prioritized. Aure's earlier career features project management and consulting roles at Gfi Informatique and Groupe Renault, along with teaching English to adults at Avilang. Educational qualifications include multiple certifications and degrees from HEC Paris and EasyVista, as well as ITIL certification.