Danuta Kociuba

Danuta Kociuba has extensive experience in operations and customer service, currently serving as the Operations and Customer Service Coordinator at Insomnia Coffee Company since October 2010. In this role, Danuta oversees customer communication, manages the loyalty scheme, and provides administrative support to the operations team. Previously, Danuta was a Store Manager at Insomnia, where responsibilities included stock management and administration. Prior experience includes serving as Assistant Manager at O'Briens Sandwich Bar, focusing on administration, supplies management, and staff training. Danuta holds a Master's degree in Management and Marketing from the University of Technology in Rzeszow, Poland, and has completed various training courses in office management and English language.