Khala Febres-Cordero is an accomplished professional with extensive experience in luxury customer service and account management. Currently serving as the Member Success Director at Inspirato since November 2018, Khala manages over 300 accounts within the Wheels Up clientele, providing personalized travel experiences and exceeding team revenue goals. Prior roles include Senior Luxury Account Manager at Wheels Up, Activities Director at Grand Timber Lodge, Special Event Manager at RetailComm, and International Account Executive at Vail Resorts. Khala possesses a Bachelor of Arts and Sciences in Tourism and Event Management from Kent State University and an Advanced Spanish degree from Universidad de Granada. Additionally, Khala is pursuing real estate education at Kaplan Real Estate Education.
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