Shani Kumar

Shani Kumar has a diverse work experience spanning across various companies and roles.

Starting in 2012, Shani worked as a Sales Executive at HBL Global Pvt. Ltd. Here, they were responsible for converting leads into sales, generating business, and monitoring team productivity to achieve sales targets. Shani held this role until December 2015.

In December 2015, Shani joined PayU as a Channel Account Manager in the Partnerships department. Shani'sresponsibilities included managing and building strong relationships with assigned partners, acquiring new partners, generating referrals and GMV from referred merchants, and resolving partner queries. Shani achieved MOM GMV targets from their partner portfolio. Shani held this role until February 2018.

From February 2018 to February 2022, Shani continued their journey at PayU as an Assistant Manager in Key Accounts. In this role, they managed relationships with key merchants across various industry segments, ensuring merchant growth and retention by upselling and cross selling, and providing suitable PayU products as per their business requirements. Shani also focused on cross-selling and upselling PayU products and services, generating referrals from assigned merchants, and maintaining zero attrition of merchants.

Currently, since January 2022, Shani works at Instamojo as the Manager for Key Accounts & Customer Success. Here, they handle a portfolio of large SMEs, maintains strong relationships with merchants, understands their business objectives, identifies growth opportunities, and coordinates with internal stakeholders to deliver as per the clients' requirements. Shani also focuses on increasing wallet share and removing competition as far as possible.

Overall, Shani Kumar has gained valuable experience in managing key accounts, building partnerships, generating business, and delivering customer success.

Shani Kumar completed their Master of Business Administration (MBA) degree in Marketing & HR from UPTU Lucknow from 2010 to 2012. Prior to that, they pursued their graduation degree from CCS (Chaudhary Charan Singh) University from 2007 to 2010. Shani also completed their XIIth grade from UP Board Allahabad in 2007 and their Xth grade from UP Board Allahabad in 2005.