Lauren Horncastle is a Senior Support Analyst at Instem, where responsibilities include integrating and improving processes within the Discovery Study Management unit since March 2021. Prior to this role, Lauren served as Lead Support Analyst and Technical Author at The Edge-ka from September 2011 to March 2021, managing a support team and engaging in training and product quality assurance. Lauren's career began at Ideas+Visions, providing market research support, and encompassed previous roles in administration and customer service, including a position as an Officer Cadet in the Royal Air Force Volunteer Reserve. Lauren holds a BSc (Hons) in Biology from the University of Aberdeen and an International Baccalaureate Diploma from Marymount International School, London.
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