Lorna Reid Fleener

Lorna Reid Fleener has extensive experience in product support and customer relationship management, currently serving as Manager of Product Support at Insurity since May 2019. Prior to this role, Lorna held various positions at Insurity, including Lead Product Support Analyst and Senior Customer Relationship Manager, focusing on delivering exceptional client experiences and ensuring product compliance with regulatory requirements. Lorna's tenure at Insurity dates back to 2001, with roles that involved troubleshooting software issues, managing client migrations, and training clients on software use. Earlier career experience includes customer service supervision at Lloyds TSB and TSB Bank. Lorna's educational background includes attendance at Pine View School.