Matt Koons is a seasoned professional with extensive experience in customer success and claims management. Currently serving as a Senior Customer Success Manager at Insurity since May 2022, Matt previously held multiple roles at Nationwide from November 2015 to May 2022, including Compliance Specialist and Field Property Claims Adjuster. Prior to this, Matt accumulated valuable experience as an Auto Claims Adjuster and worked in various educational settings as a Middle School Teacher from August 2009 to November 2015. Matt holds a Bachelor of Science degree in Middle Childhood Education from Bowling Green State University, earned between 2004 and 2009.
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