Mark West

Mark West is the Vice President of Business Enablement Services and Head of BEST at Integreon. Mark has held this position since March 2015. Prior to that, they were the Vice President of Knowledge Services and Business Excellence at Integreon from March 2011 to November 2011. Mark also served as the Service Design Consultant on Secondment at the Department for Business, Innovation and Skills from March 2011 to November 2011. In addition, they were the Customer Experience and Quality Director at Serco from November 2011 to February 2015.

Mark West has a Post-Graduate Diploma in Technology Management from The Open University, a Post-Graduate Diploma in Social & Economic Research from University of Plymouth, a BSc in International Business Studies & Languages (French and Swedish) from University of Brighton, and a Professional Certificate in Economics & Marketing from Örebro University. Mark also has certification from The London School of Economics and Political Science (LSE) in Service Automation: Technologies & Implementation, AIIM International in Certified Information Professional, and Market Research Society (MRS) in Diploma of Market Research Society.

Some of their coworkers include Laura Dickson - VP, Contracts, Compliance & Commercial Services, Gabriel Buigas - EVP & Business Head, Contracts Compliance & Commercial Services, and Delphine Phillips - Senior Director, Business Enablement Services & Head of Compliance Services. Mark West reports to Rohan Rai, Interim CEO.