Simon Houser

Simon Houser is a seasoned professional in technical support and account management with a diverse background in the technology and retail industries. Currently serving as Technical Support Manager at Intellum since October 2017, Simon leads a TSS pod, assisting Tier 1 and CS teams in resolving complex technical issues. Previously, Simon worked at Zillow Group as a Premier Agent Care specialist, providing exceptional support to real estate agents and managing internal communications for enhanced service delivery. Earlier experiences include roles as Inside Sales/Account Manager at Simon Golub, where Simon achieved significant revenue growth and cost savings, and as a Diamond and Jewelry Consultant at Blue Nile, where Simon consistently exceeded sales targets and received multiple awards. Simon holds a Bachelor of Fine Arts degree from The University of Tennessee at Chattanooga.