Nilmara Marcia Vieira is a skilled professional with extensive experience in product management and customer success. Currently serving as a Product Specialist at Inter since June 2020, Nilmara has held various titles including Senior Product Analyst and Product Analyst. Prior experience includes a role as Customer Success Manager at CRM Educacional, where responsibilities involved B2B client relations, strategic support, and market studies. Nilmara also managed a support team and handled ticket management at Squadra Tecnologia and Stefanini. Educational qualifications include a specialization in Software Engineering from PUC Minas and a Bachelor's degree in Computer Engineering from Centro Universitário UNA, complemented by technical training in Informatics from Polimig.
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