Ayana Field-Ridley

Ayana Field-Ridley possesses extensive experience in finance and client services, currently serving as a Complaints Case Manager at Interactive Brokers since June 2013. In this role, Ayana investigates client and regulatory complaints, analyzes compensation demands, and ensures compliance with internal and regulatory policies. Prior to this, Ayana worked in Client Services at Interactive Brokers LLC, addressing trader inquiries and contributing to the development of service systems. Experience also includes a regulatory position at the British Virgin Islands Financial Services Commission, overseeing mutual and hedge fund supervision, and earlier roles in sales and financial management at Elite Travel Management Group and Accenture, respectively. Ayana holds a Master's in Business Administration with a focus on Finance and International Business from DePaul Driehaus College of Business and a Bachelor's in Finance and Management Information Systems from the University of Central Florida.