Drew Sultan is a seasoned professional in client operations and services at Interactive Brokers, where Drew has held several roles since June 2009, including Manager of Client Operations and Client Services Quality Assurance Manager. In these positions, Drew has focused on optimizing processes, enhancing operational efficiency, and driving client satisfaction improvements. Notably, Drew's initiatives increased client satisfaction by 9% and reduced average wait times significantly. Prior to this, Drew contributed to business growth as an Institutional Sales Representative, bringing in over $200 million in assets and generating substantial commissions. Drew began the career as a Clerk at Green Coat Capital Trading LLC, executing trades in the S&P 500 pit at the Chicago Board Options Exchange. Drew holds a Bachelor of Science in Finance from the University of Illinois Urbana-Champaign.
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