Ken Kiernan Co-Founder & President Ken Kiernan co-founded ICS, and serves as the President. Under Ken’s leadership, ICS has grown by double digits every year, and has expanded nationally to over 150 major accounts by continuously developing its contact center support offerings. Before co-founding ICS, Ken was a top sales representative with a regional contact center provider, served as the telecommunications manager for a travel organization with fourteen locations, and was the Director of Contact Centers for a national public company.
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