Jefferson Carvalho

Jefferson Carvalho has extensive experience in customer service and marketing, currently serving as the Coordenador de Atendimento ao Cliente and formerly as a Consultor de Atendimento ao Cliente at InterCement since September 2021. Prior to this role, Jefferson worked at Sercom from July 2014 to September 2021 as a Contact Center Specialist, focusing on data processing, market intelligence, and performance monitoring. Jefferson's earlier roles include Trade Marketing at CLESS from August 2012 to December 2013, Marketing Analyst at KIKOS FITNESS from October 2011 to March 2012, and Commercial Analyst at KW FITNESS during the same period.