Jonathan S Wong is an accomplished professional with extensive experience in customer relationship management and account management. Currently serving as a Senior Relationship Manager at Intercom since June 2022, Jonathan has focused on enhancing customer relationships through AI-driven solutions. Previously, Jonathan held pivotal roles at Treez Inc., starting as a Strategic Customer Success Manager in July 2018 and contributing to significant revenue growth and customer satisfaction for enterprise retailers. Jonathan's career includes valuable positions at Uber as an Enterprise Account Manager, managing significant corporate relationships, and at DoorDash and Snapdocs, where Jonathan developed essential skills in customer support and business development. Jonathan's educational background includes a Bachelor's Degree in Business/Managerial Economics from the University of California, Riverside.
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