Jim Little

Jim Little is an experienced network operations and technical management professional with a focus on VoIP systems and network optimization. Currently serving as Network Operations Center Manager and Technical Analyst at Interface Systems since June 2016, Jim has expertly managed and troubleshot telecommunications infrastructure across over 20,000 sites, ensuring compliance and operational excellence in a secure environment. Prior to this role, Jim worked at YTB International, Inc. as NOC Level 1 Supervisor and Quality Assurance Lead, where responsibilities included IT Quality Assurance and technical support solutions. Jim also held ownership positions at Ameripro Communications and Window King LLC, demonstrating strong management and operational skills throughout various technical and service-oriented sectors. Educational qualifications include a Bachelor of Science in Information Systems Security from ITT Technical Institute.