Catrina Fuentes

Senior Client Success Manager at Interfolio

Catrina Fuentes has a diverse work experience spanning various industries. Catrina currently works at Interfolio as a Client Success Manager, where they serve as a success and partnership manager for clients utilizing Interfolio's Faculty Information System (FIS). In this role, they guide clients on maintaining and achieving faculty and administrator adoption/utilization in FIS, advocates for their product needs, and provides optimization recommendations for their product utilization. Prior to this, Catrina worked as a Client Success Advisor at Interfolio, providing technical assistance to users, triaging and escalating product bugs, and reviewing and recommending updates to virtual training resources and content. At Stanford University, they worked as a Graduate Admissions Assistant, providing logistics solutions and support to the Graduate Admissions office through clerical, administrative, and applicant system data-entry/programming support. Before that, Catrina participated in a comprehensive internship program at Thinkful, where they gained hands-on experience and mastered the PERN (PostgreSQL, Express, React, Node.js) development stack. Catrina also served as an Administrative Support Coordinator (ASC II) at San Diego State University, managing daily operations and logistics of a graduate-level academic department and coordinating faculty workloads, budgets, and course scheduling. Additionally, Catrina worked as an Administrative Assistant at California State University, Monterey Bay, managing the daily operations and logistics of a grant-funded high school outreach program. Catrina was responsible for coordinating program budgets and maintaining program records and documentation. Lastly, Catrina worked briefly as an Editor at Monterey Mystery Shopping, where they edited consumer mystery shopping reports and performed miscellaneous office duties.

Catrina Fuentes attended the University of California, Davis from 2011 to 2015, where they pursued a Bachelor of Science degree in City/Urban, Community and Regional Planning. In 2019, they enrolled in Thinkful and studied Software Engineering for one year, completing the program in 2020.

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