John Christian Salonga

John Christian Salonga is an accomplished professional with extensive experience in social media management and customer service. Currently serving as Social Media Operations Manager at InterGlobe Enterprises since November 2016, John oversees team performance related to timelines and service level agreements. Previously, John held various roles at DBS Bank from September 2008 to September 2016, including Social Media Relations Manager, where engagement and resolution of customer issues via social media were prioritized. Additional experience includes customer service management positions at HSBC and MTV Networks, showcasing a strong background in client relations and operational coordination. John earned a Bachelor of Science in Industrial and Product Design from De La Salle University - College of St. Benilde, further enhancing skills supportive of a dynamic career in customer engagement and management.