Dorothy Crouch is an accomplished professional with extensive experience in the travel insurance industry. Currently serving as a Portfolio Manager at IMG since 2014, Dorothy focuses on market segments and collaborates with vendors for product enhancements. Prior roles include Account Manager, where management of accounts within IMG's iTravelInsured® subsidiary enhanced client understanding of benefits, and Director of Claims, overseeing claims and policy management with a team supporting a significant budget. Previous experience includes claims management at WorldTrips® Travel Insurance and Azimuth Risk Solutions, where system implementation and claims processing were key responsibilities. Dorothy's foundational career began at Equian as an Account Manager. Educationally, Dorothy holds a Certificate of Completion in Management Training from the American Management Association.
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