Heidi Buchman, CIC, CRM, currently serves as the Director of Quality Assurance and Compliance at InterWest Insurance Services, a role held since July 2013, with a focus on developing and delivering comprehensive controls, quality, and auditing within commercial services. Prior positions include Quality Assurance & Compliance Manager and Commercial Lines Supervisor, as well as Alternative Markets Account Manager at Clinton Polley Insurance Brokers, Inc., and Service Manager at Insurors of Texas. Heidi Buchman holds an MBA in Business Administration and Management with a concentration in Data Analytics from Texas A&M University-Corpus Christi, and a Bachelor's degree in Business Administration with a concentration in Professional Business from California State University, Fullerton. Additionally, educational background includes studies at the University of Maryland - European Campus.
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