Hope Collins

Hope Collins has a significant work experience in the field of operations and customer service. From 2010 to the present, they have held various roles at Intrado, including Vice President of Operations and Customer Team Director. In these positions, they have been responsible for managing business operations, delivering emergency services, achieving P&L goals, and strengthening customer loyalty. Prior to Intrado, they worked as the Vice President of Service Delivery at NYCE Payments Network, LLC from 2001 to 2010.

Hope Collins obtained a Master's Certificate in Project Management from ESI International / George Washington University from 1999 to 2002. Prior to that, they earned a Bachelor of Arts degree in Accounting from Furman University, completing their studies from 1982 to 1986. In addition to their degrees, they also achieved Lean Six Sigma Yellow Belt Certification from GoLeanSixSigma.com in June 2015.