Laura D.

Laura D. is an accomplished Regional Operations Manager for Clinical Services at IntraHealth, responsible for delivering integrated immunisation services for children across Greater Manchester and Lancashire since August 2020. Prior to this role, Laura D. served as an Operational Specialist and Operations Support Manager at Dufry Group, overseeing operational efficiency and customer service amid the challenges posed by the COVID-19 pandemic. Laura D.'s career also includes a position as Customer Service Manager at World Duty Free Group and extensive experience at Sainsbury's Supermarket, where leadership encompassed managing large teams and driving performance through exceptional service. Educational qualifications include degrees in Retail Management and Human Resource Management from The Manchester Metropolitan University and London South Bank University, as well as certifications in Clinical Hypnotherapy and Health & Safety Management. Laura D. is recognized for strong leadership capabilities, effective team coaching, and a dedication to personal development and operational excellence.