Andrea Unruh Sovern

Andrea Unruh Sovern has a diverse work experience spanning various industries and roles. Most recently, they worked at Intuit as a Technical and Customer Care Team Lead Tier 2, where they provided exceptional customer support, educated customers on tax laws, and assisted with navigating money movement products. Prior to that, Andrea was self-employed as a technologist. Andrea also has experience as a Behavioral Health Technician/Direct Support Staff at Arizona Counseling and Treatment Services, L.L.C., a Customer Care Professional at Spark Communications, and a Human Service Specialist II at the State of Arizona. Additionally, Andrea has served as a Program Manager at Army Family Action Plan/Army Family Team Building and as a Parent Education Coordinator at STOMP/Washington PAVE. Andrea started their career as an Assistant Manager at Aramark/Western Kentucky University Dining Services.

Andrea Unruh Sovern attended Drake University from 1994 to 1995 and received a Bachelor's degree in Theater and Humanities, with a focus on Speech, English, and German. Andrea then transferred to Ball State University from 1991 to 1993, specializing in Theatre, Theater, and Humanities.

In 2016, Andrea enrolled at Cochise College and completed an Associate of Arts and Sciences degree in Cyber/Computer Forensics and Counterterrorism in 2018.

Andrea also obtained several certifications, including a Substitute Teacher's License from the Arizona Department of Education in September 2014, a Behavioral Health Technician certification from the Department of Behavioral Health Services in 2014, and a First Aid/CPR/AED certification in January 2014. Additionally, they are scheduled to obtain a QuickBooks Certification from Intuit in 2023.