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Terry Meadath, MBA

Senior Program Manager Customer Experience at Invenco

Terry Meadath, MBA has a diverse work experience spanning over two decades. Terry currently holds the position of Senior Program Manager - SaaS Implementation and Onboarding at Invenco by GVR, where they are responsible for pre-sales, implementation, and onboarding of SaaS products. Terry also manages internal change management efforts and process improvements.

Prior to this, Terry worked at Gilbarco Veeder-Root as Manager, Warranty and Claims. In this role, they successfully reduced total warranty costs and implemented process improvements. Terry led a team of warranty analysts and claims clerks.

Before joining Gilbarco Veeder-Root, Terry worked at HP for several years. Terry held the position of Director, Warranty Management and Category Support, where they managed the commercial warranty spend and planning for HP's personal systems group. Terry also served as Chief of Staff to the VP of WW Customer Service at HP, where they managed staff meetings, budgets, warranty planning, and service strategies.

Terry's earlier experience includes working at Compaq Computers. Terry served as Chief of Staff WW Customer Service, representing the VP and leading staff meetings. Terry also created a global PMO responsible for new product introduction, user acceptance testing, and service systems management.

Overall, Terry Meadath has shown expertise in program management, pre-sales, implementation, process improvements, warranty management, and staff management throughout their career.

Terry Meadath, MBA, has a diverse education history that spans several years and includes both undergraduate and graduate degrees. Their educational journey began at St. Edward's University, where they pursued a Bachelor of Science (BS) degree in Computer Science. They also completed an Associate of Science (AS) degree in Computer Science at the same institution.

Continuing their studies, Terry Meadath obtained a Master of Business Administration (MBA) degree with a focus on Business, Management, Marketing, and Related Support Services from St. Edward's University.

Years later, Terry pursued further education at St. Edward's University and completed a Bachelor's degree in Computer Science and History.

In recent times, Terry Meadath engaged in a specialized program at the Texas McCombs School of Business. They obtained a Certificate in the Post Graduate Program in Data Science and Business Analytics.

Additionally, Terry Meadath has obtained several certifications to enhance their skills and knowledge. They completed certifications in "Leading in Crisis" from LinkedIn, "Agile Foundations" from LinkedIn, "Lean Technology Strategy: Running Agile at Scale" from LinkedIn, and "Transitioning from Waterfall to Agile Project Management" from LinkedIn. They also hold a Project Management Professional (PMP) certification from the Project Management Institute.

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