Holly Jackson is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Invoca since March 2022. In this role, Holly drives client satisfaction and retention for revenue teams through advanced conversation intelligence solutions. Prior experience includes a position as Senior Account Manager at Insperity, where Holly managed a multi-million dollar portfolio, and a series of roles at Apple, starting as a Genius and later serving as Genius Admin, providing technical support and mentoring. Educational background includes a Bachelor of Business Administration in Human Resources Management from California State University, Fullerton.
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