Jennifer Lovette

Passionate about the customer experience and earning customer loyalty, Jennifer has dedicated her career to driving customer value. She has a breadth of experience in customer-facing leadership roles for companies across SaaS, marketing services, and performance marketing industries.

Lovette was most recently Senior Vice President of Customer Success and Chief of Staff at Imperva where she was responsible for embedding customer focus across the organization while operationalizing repeatable, measurable growth motions across diverse business and product lines.

Prior to that, she was Vice President of Customer Experience and Customer Care Operations at LogMeIn and held a variety of customer-facing executive roles at Citrix, including Chief of Staff and Senior Director of Customer Success. She also held client service roles at Commission Junction and Safeway.

Jennifer holds a Bachelor of Arts in Economics from the University of California, Santa Barbara, and a Masters of Business Administration from the Graziadio School of Business and Management at Pepperdine University.