Arsh Chawla is an Application Support Analyst at INX Software, where responsibilities include prioritizing incident severity and managing incidents based on product impact, as well as investigating application errors. Prior to this role, Arsh worked as a Customer Support Specialist at Telstra Store, providing billing support and assisting customers with NBN service availability while resolving tier 1 internet issues. Arsh holds a Bachelor of Information Technology with a focus on Networking and Security from Federation University Australia, completed in July 2023.
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