Brett Foss

Brett Foss is an experienced digital marketing and customer experience leader, currently serving as the Head of Digital Marketing at InZone Industries Limited, where responsibilities include linking digital marketing initiatives with customer experience to enhance satisfaction and retention. Additionally, Brett operates Napa Consultancy Limited, catering specifically to small businesses in New Zealand. Previous roles include Head of Customer Experience at Brightr NZ, multiple senior positions at InZone Industries Limited, and a significant tenure at Vodafone, where Brett managed enterprise product lifecycles and customer experience design. Education includes a Bachelor of Commerce in Business Administration from Victoria University of Wellington, complemented by various certifications in Agile, Digital Marketing, and Business Computing.