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Martin Correa

Training Coordinator at IPFone

Martin Correa has worked in the tech industry since 2009. Martin began their career at Atento en Argentina as a Nokia Trainer for LTA and Caribbean Contact Center and a Technical Agent Tier 2 - Nokia Contact Center. In 2011, they moved to Hewlett-Packard as an ILC - Incident LifeCycle Coordinator HP - Sprint USA - Nextel LATAM, where they developed and delivered training to the staff in both English and Spanish and coordinated incidents' life cycle under ITIL Foundations V3 framework. In 2012, they became Supervisor of Tier 2 Tech Support Team - IPFone USA.

Martin Correa studied Photography at Escola Panamericana de Arte e Design from 2014 to 2017, earning a Professional Photographer degree. In 2021, they earned a Microsoft 365 Certified: Teams Administrator Associate certification from Microsoft. In 2022, they earned a Microsoft 365 Certified: Teams Support Engineer Specialty certification from Microsoft.

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