Togzhan Abdualiyeva currently serves as an IT Solution Centre Engineer at IQ Solutions since April 2024. Prior to this role, Togzhan worked as a Junior Helpdesk Engineer at Tengizchevroil from March 2023 to March 2024, where responsibilities included resolving user issues, supporting modern desktop deployment, managing a Service Desk Knowledge-base on ServiceNow, facilitating Tech-Talk sessions, updating guidelines, and mentoring new Helpdesk employees. Togzhan's professional journey began as a Database Specialist intern at Airswift from September 2022 to February 2023. Togzhan holds a Bachelor of Engineering degree in Radio, Television, and Electronic Communications from the International Information Technologies University, obtained in July 2022.
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