David McGowan

David McGowan is currently working as a Solutions Delivery Manager at the Irish Cancer Society. Prior to this role, David held positions such as Customer Success Manager at Upfort, Customer Service Manager at Aviareto Ltd, and Customer Solutions Manager at LetsGetChecked. Their experience also includes roles such as Global Customer Service Manager at NortonLifeLock and CS Tech Lead at Amazon Web Services. David has a strong background in customer service management, workflow automation, and KPI development. David holds a BCS Foundation Certificate in Information Security Management Principles from The Chartered Institute for IT.