Rachel Fanger is a seasoned customer success professional currently serving as a Customer Success Manager, Premier at Ironclad since April 2023. Prior experience includes roles at Lattice as a Customer Success Manager from June 2021 to January 2023, and at Drift where Rachel held positions as Senior Customer Success Manager, Growth, and Customer Success Manager, Growth from June 2019 to May 2021. Rachel began their career as a Talent Acquisition Specialist at iRobot, followed by an Account Manager position at Refinery29, Inc., and roles at AOL as an Associate Account Manager and Sales Associate. Rachel holds a Bachelor of Arts in Communication and Media Studies from Muhlenberg College, completed in 2014.
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