Farrukh Nasim

Farrukh Nasim is a Technical Support Analyst at iSAMS By IRIS, where responsibilities include managing various school management information systems. Previous roles include Support Analyst positions at Menulog, where support was provided to restaurant partners and customers, and a Technical Support Specialist at the NSW Department of Education, assisting high school teachers with MS Teams. Farrukh has also worked as a Support Analyst at NK & Associates, managing IT-related issues, and in Customer Service Management at The Cheesecake Shop, overseeing user accounts and software administration. Education includes a Bachelor of Information Technology from CQUniversity and a Diploma in Software Development from TAFE NSW. Skills encompass application support, web portals, call logging, and productivity improvement.