David Parsons

David Parsons is an accomplished executive with extensive experience in customer success and loyalty program development. Currently serving as Chief Customer Officer at iSeatz since April 2024, David previously held the position of Chief Executive Officer at IMSpecialist, focusing on innovative loyalty marketplaces. As President of Citation Loyalty from August 2006 to April 2024, David specialized in rewards and loyalty consulting, demonstrating expertise in program development, marketing, and analytics. Additional roles include Head of Customer Success at Bakkt and EVP of Customer Relationship Executive at Bridge2 Solutions. David's early career features significant positions at Bank of America and MBNA America in product development and rewards marketing. Educational credentials include a Bachelor of Science in Psychology from the University of Delaware.