Renz Joshua dela Cruz

Renz Joshua Dela Cruz is an experienced operations manager and customer service leader with a strong background in the retail and food service industries. Currently serving as the Manager of Operations at MOM's Organic Market since January 2022, Renz Joshua Dela Cruz directs store operations, including schedule writing, delegation, and cash handling, while also collaborating with third-party organizations for events and donations. In the role of Customer Service Team Lead at Island Fin Poke Company, Renz Joshua Dela Cruz has implemented initiatives to enhance customer service and retention. Previous roles include Market Specialist at Target, where Renz Joshua Dela Cruz fostered a customer-centric culture, and Lot Crew Leader at Costco Wholesale, focusing on quality control and customer loyalty. Renz Joshua Dela Cruz holds an Associate's degree in Business Administration and Management from Prince George's Community College, completed in 2022.