Shirley Young

Shirley Young is a Client Services Manager at Island Health - Vancouver Island Health Authority since March 2013, focusing on operational IM/IT team management, incident management, and enhancing overall client satisfaction. Prior to this role, Shirley served as a Manager for the BC Provincial Government from December 2008 to March 2013, overseeing messaging services, Microsoft Exchange, and mobile technology. Shirley's early career included a position as an Operations Analyst at the Ministry of Forests from June 1996 to November 2008, where responsibilities included business analysis and supervision of the data centre and help desk. Educational qualifications include a Practical Nursing diploma and a Dental Assisting diploma from Camosun College, along with various coursework at Royal Roads University.